{"id":388,"date":"2026-01-28T13:28:11","date_gmt":"2026-01-28T13:28:11","guid":{"rendered":"https:\/\/joesfoel.nl\/?page_id=388"},"modified":"2026-01-28T13:28:11","modified_gmt":"2026-01-28T13:28:11","slug":"itsm-foundation-training","status":"publish","type":"page","link":"https:\/\/joesfoel.com\/?page_id=388","title":{"rendered":"ITSM Foundation training"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-84113137\">\n\n\n\t<div id=\"col-106299\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p>Een succesvol samenwerkend team heeft \u00e9\u00e9n doel, taal en basiswerkwijze. De ITSM Foundation training levert de basiskennis die daarvoor nodig is.<\/p>\n<p>De taal die in IT-afdelingen wordt gesproken is traditioneel gevormd door ITIL en in toenemende mate door DevOps. In de ITSM Foundation training wordt de uitgebreide ITIL-kennis met o.a. 34 practices compact gebundeld in de 7 basisprocessen van de ISM-methode die in iedere IT-afdeling voorkomen. Door deze focus komt de nadruk op die onderwerpen en praktische begrippen die dagelijks worden gebruikt. De kern van modern service management komt in een logische samenhang aan de orde waaronder de\u00a0 processen, Customer Value, DevOps en voorzien van praktische tips.<\/p>\n<p>Door de nuchtere uitleg krijgen de deelnemers inzicht in de samenhang van de werkzaamheden van de IT-afdeling en leren \u00e9\u00e9n begrippenkader en taal te hanteren. ISM is de basis voor de toepassing van ITIL en DevOps, beperkt zich tot de kern van IT Service Management en is daarmee het praktische alternatief.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1448785755\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_993492429\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"346\" height=\"288\" src=\"https:\/\/joesfoel.com\/wp-content\/uploads\/2026\/01\/ISM_logo_blauw.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/joesfoel.com\/wp-content\/uploads\/2026\/01\/ISM_logo_blauw.jpg 346w, https:\/\/joesfoel.com\/wp-content\/uploads\/2026\/01\/ISM_logo_blauw-300x250.jpg 300w\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_993492429 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<p>Voetnoot<\/p>\n<p>Integrated Service Management\u00ae en ISM\u00ae zijn geregistreerde handelsmerken van Servitect, Assen(NL).<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-388","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/joesfoel.com\/index.php?rest_route=\/wp\/v2\/pages\/388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joesfoel.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/joesfoel.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/joesfoel.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/joesfoel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=388"}],"version-history":[{"count":0,"href":"https:\/\/joesfoel.com\/index.php?rest_route=\/wp\/v2\/pages\/388\/revisions"}],"wp:attachment":[{"href":"https:\/\/joesfoel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}